Consulting Services

BMC Service Desk Express Change/Problem Management Services

Synergy ITSM’s change management implementation services consists of the ITIL^®processes, technology and documentation responsible for managing changes in:

• Hardware and Infrastructure
• Systems software
• Applications software
• Process

By leveraging our operational IT Service Management knowledge and our technical expertise coupled with BMC Service Desk Express Change Management module, Synergy ITSM’s change management design and implementation services ensure that standardized processes are used to minimize the impact of a related incident and/or problem on existing service availability.

For more information on our Service Desk Express Change/Problem Management services, contact us.