Consulting Services

Crystal Report Writing Services

In today’s IT Service management field, you can't manage what you can't measure; regardless of what tool you have implemented as your service desk solution.  You need to be able to organize and present data so that you can make educated decisions about your IT Service Management.

Crystal Reports is a proven Business Intelligence application that helps you design, manage and deliver business reports and is at the core of the BMC Service Desk Express solution.

Synergy ITSM’s Crystal Report Writing team is composed of skilled consultants who are available to work at your site as an integral part of your team or remotely where we will take responsibility for the design, customization and creation of your reports os that you can then run them form Service Desk Express. Options are also available within to post reports to web-sites, send them via e-mail applications such as Outlook, Lotus Domino, MAPI or export to a number of different formats (HTML, Word, Excel, XML, PDF, Crystal RPT, RTF, TXT or via ODBC to external databases).