Consulting Services

SDE Health Check

Synergy ITSM’s SDE health check is designed for customers of BMC Service Desk Express (SDE). Often SDE administrators change, changes are made in error, duplicate or old business rules are left unmanaged and databases are left to grow with out any housekeeping. All of this can lead to severe consequences on your application performance. Synergy’s SDE health check is designed to highlight these areas to your staff enabling you to continually get the most from your system.

The SDE Health Check will also advise on the subsequent path of improvement. With this information available, an organization can make an informed decision on how to increase the effectiveness and efficiency of Service Desk Express and improve on delivering quality IT Services.

For more information about Synergy ITSM’s SDE Health Checks, contact us.